A guest post by Heike Riedel, trainer and owner of HR - Seminars, training, coaching
In business, it is not enough today to provide longer, only in its core competencies to be successful, a great performance or a good product. Rather, it comes down to how you perceive your opponent. A good salesman, supervisor, contractor must be able to with strangers in unfamiliar situations to make contact. He must prove to be socially competent. Its distinguishing characteristic is its personality. What makes him self, what is special about him. Because that is what you actually sell, and embody - a piece of themselves
The art of small talk is part of everyday work. It is very important to build relationships and reach out to others. With Smalltalk They form the basis for further contact for your business and your relationships!
Small Talk is a versatile instrument and is usually used to
- to come up with someone to talk,
- to simply record contact with someone who
- to get to know (better),
- to to "sniff" to
- to relax and chat about,
- to each other "warm" to be
- to look at or feel, whether one has a wavelength
- in short, to examine whether the chemistry is right .
It is not so much on what one is talking. What is important is that the talks have a pleasant atmosphere and relaxed from the beginning to the end of stay.
Small Talk is free and deliberate relationship oriented above all. Choose from a favorable response, therefore, issues that are harmless and which will cause your opponent will not specific acts. If you do not want to talk about the weather, you choose the topics who is worthy of the surroundings. The new office furnishings that offer adequate parking in front of the house, the good location, the city ... Also, yesterday or today
TV, hot topics, from sports and culture are suitable. Has proven useful in small talk when you walk into submission and to disclose something of themselves. Very intimate and private affairs should be avoided. Politics, religion, money, problems, gossip, illness, death and family are regarded as taboo subjects.
If you can think of absolutely nothing, forget the voices in your head like "oh what am I saying now" or "what would interest my friend." Instead, ask yourself just what you or your situation at the opposite really interested - and you have a dozen questions and comments with which you can start a conversation. Develop your interest in the other. Also, the gift is appropriate compliment positive free energies under discussion.
Pay attention to positive body language, take an open attitude and hold the eye contact with your interlocutor. Give your counterpart a smile, listen actively and ask questions, keep a distance from the zones, select the proper greeting and introduce yourself and others right in front.
can sometimes develop from this nice chat then a content-full discussion.
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